At Quick Device Care, we prioritize efficiency and reliability in the delivery of our services to ensure a seamless experience for our customers. Below, you will find details about our shipping and delivery process:
1. Pickup and Delivery Services
To make our repair services more convenient for you, we offer device pickup and delivery options:
• Pickup Service:
• Once a service request is initiated and payment is confirmed, our team will arrange for the pickup of your device from the address provided during the booking process.
• Pickup services are available within designated service areas. Please confirm availability in your location before booking.
• Delivery Service:
• After the repair is completed, the device will be securely delivered to the same address or an alternate address specified by the customer.
• Customers will receive a notification via email or SMS once the device is dispatched for delivery, including tracking details where applicable.
2. Shipping Charges
• Pickup and delivery services may incur additional charges based on your location and the size/weight of the device.
• Exact charges will be disclosed at the time of booking.
3. Delivery Timeline
• Our standard repair and delivery time is 5 business days from the date of device pickup. However, this may vary based on:
• The complexity of the repair.
• Availability of required components.
• Customer response time for any additional approvals.
• For urgent repairs, expedited services may be available at an additional cost.
4. Packaging and Safety
• Devices must be securely packed by the customer for pickup to avoid transit damage. If required, our team can provide guidance on proper packaging.
• Quick Device Care ensures devices are handled with care during transit and will not be held liable for any damages caused by improper customer packaging.
5. Delivery Confirmation
• Upon delivery, customers are required to inspect their devices and confirm receipt by signing a delivery acknowledgment form.
• Any issues with the delivered device must be reported within 24 hours of receiving the device.
6. Undeliverable Devices
• If delivery fails due to incorrect or incomplete address details provided by the customer, additional charges may apply for reattempted delivery.
• Devices not claimed within 30 days of the repair completion notification will be considered abandoned and may be disposed of as per our policy.
7. Regional Limitations
• Pickup and delivery services are currently limited to specific areas. Please contact our team to confirm service availability in your location.
8. Contact Us
For any queries regarding shipping or delivery, please reach out to us at:
• Phone: 9899954325
• Email: info@Quickdevicecare.com
We strive to make the repair process hassle-free by ensuring timely and secure pickup and delivery of your devices. Thank you for choosing Quick Device Care!